Welcome to the Avast Matrix. Here you will find announcements, links to training, contacts, frequently asked questions, and other AWESOME tools to help you grow your real estate business.

AGENT ANNOUNCEMENTS:

PLEASE RSVP to pstap@avastrealty.com for ALL Events


Agent Tools

Boldtrail - CRM Management

Customer Relationship Management, lead engine, website w/IDX, and marketing

Launch

Backoffice - Transaction Management

Backoffice - Transaction Management

Paperless transaction management program with checklists, notificatons, and forms

Launch

Staff Contacts

Randy Brooks

Randy Brooks

Randy Brooks

Owner/CEO &  

Realtor®

205.951.8992

rbrooks@avastrealty.com

Lenda Wagner

Randy Brooks

Randy Brooks

Company Broker

205.951.8992 / 205.807.9190

lwagner@avastrealty.com

Penny Stap

Randy Brooks

Heather Coffeen

Agent Relations/Event Coordinator/ Real Estate Agent

205.951.8992

pstap@avastrealty.com

Heather Coffeen

Questions? Need Help?

Heather Coffeen

Transaction Coordinator &   

Realtor®

205.951.8992

hcoffeen@avastrealty.com

Chris Creel

Questions? Need Help?

Questions? Need Help?

Social Media/IT-Tech Manager & Real Estate Agent

205.951.8992

ccreel@avastrealty.com

Questions? Need Help?

Questions? Need Help?

Questions? Need Help?

Click the button to book an appointment with our Staff on our Agent Support Calendly.

Calendly link

Qualifying Branch Brokers

Birmingham-Huntsville-Tuscaloosa-Atlanta

Birmingham-Huntsville-Tuscaloosa-Atlanta

Birmingham-Huntsville-Tuscaloosa-Atlanta

Lenda Wagner

205.807.9190 / 205.951.8992

lwagner@avastrealty.com

Gulf Coast-Florida

Birmingham-Huntsville-Tuscaloosa-Atlanta

Birmingham-Huntsville-Tuscaloosa-Atlanta

Bill Dyess

850.261.3540 / 205.951.8992

bdyess@avastrealty.com

Backoffice - Support and Training

Brokermint is our online transaction management platform.  Here you will create and manage all your transactions with checklists, notifications, forms for downloading to use when meeting clients, and e-signature. 

Backoffice Quick Start Training

Follow the link to watch the various Brokermint training videos that are Avast specific and from the Brokermint website. Videos are not longer than 5 minutes so you can watch all them in one sitting. 

Avast Agent Backoffice Training
Backoffice Training from Backoffice Website

Boldtrail - Training

Your login credentials should have been emailed to you.  If you did not receive them, please contact http://help.kvcore.com

Boldtrail Training Calendar
Boldtrail Support Center
Boldtrail Learning Portal
Boldtrail Agent Quick Start Training Course
Boldtrail Agent Mastery Course
Boldtrail/Inside Real Estate-Youtube Channel

Homestack Mobile App - Training

HomeStack manages the Avast Realty Mobile App. You should receive an email with your account login and password information and a link to download the App.

 For questions regarding your Avast App, please contact our office (205) 951-8992 or email prosupport@homestack.com with screenshots of your issue and HomeStack will create a support ticket and contact you when your issue is resolved. 

Homestack Mobile App Training 101
Homestack Mobile App Training 102

Quick Links

Agent Questions? Need Help? Click here to book an appoinmentAvast Realty Facebook ChatboardAvast Calendar Of EventsAvast Realty-YouTube Video Training ChannelContact Chris For Your HeadshotSign Up For Opcity Buyer/Seller LeadsBusiness Cards And Marketing Material-Powered By MarkfulPixabay Free Images For Social Media Or Marketing

We are only as good as we were yesterday.


Randyism

Frequently Asked Questions

Avast Realty’s main office in Hoover, AL is open Monday through Friday from 9:00am – 4:00pm. You can contact the office at (205) 951-8992. 

Our mailing address is 5336 Stadium Trace Pkwy, Suite 106, Hoover, AL 35244.
 


 • Here on the Avast Matrix

 • Via Email &/or Text

 • On the Avast Realty Facebook Chat Board
 


 • Make a copy of your commission check. 

 • Deposit the commission check into Avast Realty’s account at Regions Bank (call the office for the account number)

 • Write your name and the property address on the bottom of the Regions Bank Deposit Receipt. 

• Upload & submit the copy of the commission check, deposit receipt, your completed Commission Disbursement Form including your bank account information, and all Closing documents into Brokermint within 24 hours. 

• Email Lenda  and notify her of your closing and that documents have been uploaded and submitted. lwagner@avastrealty.com   

• **If the closing attorney wishes to wire your commission, please have them wire it to Regions Bank.
 


Contact Lenda for wiring instructions. 

      Office (205) 951-8992

  • Lenda - lwagner@avastrealty.com


 • For you to get paid on Wednesdays:  Monies must be deposited into our account at Regions Bank by 4:00pm on Wednesday, Thursday, or Friday of the previous week.

 • For you to get paid on Fridays:  Monies must be deposited into our account at Regions Bank by 4:00pm on Monday or Tuesday of that week.
 


 

TRANSACTION DOCUMENT COMPLIANCE

GUIDELINES FOR TRANSACTION DOCUMENTS

  • Sales and Listing documents: 
    • Make sure all fully executed sales and listing documents are complete, uploaded and submitted in Brokermint within 48 hours.
  • Closing documents:
    • Make sure all Closing documents are uploaded and submitted in Brokermint within 24 hours.

LACK OF COMPLIANCE CAN RESULT IN YOU HAVING TO MEET WITH YOUR BROKER AND BEING PUT ON A 70/30 SPLIT.  

  • Commission split changes only happen for a few reasons:
    • Paperwork is habitually late, disorganized, or not completed correctly on a continual basis.  
    • Agent has demonstrated they need a more hands-on partnership with the Broker
    • Broker has to step in and manage the transaction to save it from falling through
    • Agent is not responding to or communicating with their clients in a timely manner
    • Agent is late paying monthly dues or other incurred charges.
  • When the agent has remedied the above issues, they should have a meeting with their Broker to discuss reverting back to the previous commission split.


 • Monthly dues are drafted from your bank account on file the first day of each month.  Dues are late after the 5th and subject to a $50 penalty.  

• Our Administrative Fee of $150 is drafted from your bank account on file twice per year in mid-April and mid-September. 

• Should your address, phone number, bank account or credit card information change, please fill out an Agent Information Change Form (found in  Brokermint library in the OTHER FORMS folder and email it to operations@avastrealty.com  


Contact our Company Broker, 

Lenda Wagner

(205) 951-8992 / (205) 807-9190

lwagner@avastrealty.com



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